Get in Touch with Signal Index
We value every user of the Signal Index platform and are deeply committed to providing an exceptional experience. Whether you are encountering an issue with a domain scan, have a feature suggestion you'd love to see on our roadmap, or simply want to say hello, we encourage you to reach out.
Our dedicated support team works around the clock to ensure that your technical SEO auditing process remains smooth and uninterrupted. Please fill out the contact form, and we will do our best to get back to you within 24-48 business hours.
General Inquiries
Email: support@signalindex.com
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)
Business Address
Signal Index HQ
123 Digital Marketing Way
Suite 400
San Francisco, CA 94105
United States
Frequently Asked Questions Before Reaching Out
Before sending us a message, you might find your answer in our frequently asked questions below:
- Q: Why did my scan time out?
A: For extraordinarily large websites (50,000+ pages), the scanner might pause or time out. Ensure your server isn't rate-limiting the scanner. If issues persist, send us your domain name through the contact form, and we will perform a dedicated analysis. - Q: Is there really no limit to the free scans?
A: Yes! As long as our server health allows, there is no hard cap. However, fair usage policies apply to prevent abuse of the platform. - Q: Do you plan to add an API?
A: An official API access point is currently in development. If you represent an agency or enterprise interested in early access, please select "Business Inquiry" in the contact form below.
Send Us a Message
Use the form below to drop us an email directly from the site. All fields marked with an asterisk (*) are required.
Partnerships & Press
For media inquiries, collaboration opportunities, or press kits, please direct your emails to press@signalindex.com. We are always excited to collaborate with thought leaders in the SEO and web development communities.